Celebrating Sarah: The Coaching Journey of a CEO

Sarah has nearly 20 years of experience working with global brands to provide solutions in a meaningful and impactful way. She believes in being the change. Read her story here: The Coaching Journey of a CEO

 

Gitanjali

Hi, it’s Gitanjali here from High Definition You and I am thrilled this week to be bringing to you the success story of the wonderful Sara Daniel. Sarah is a mover and shaker in the world of promotional materials. She is what some might describe as a young CEO. But remember, you can lead from any seat at any age.

And she heads up the promenade, they are incredibly impactful in terms of the work that she is driving them towards, particularly around really changing our expectations in that world of global promotional materials, right, of Sarah, of kind of sustainability and innovation. And when you stepped into this CEO role, it was really with a vision, or certainly that we’ve worked on to say, where do you want to take this company? So welcome.

I am so excited to celebrate with you the success over the last few months of our work together and your work as a CEO as kind of leading this ship of Promenade into a whole new world. Tell me a little bit about where you were when we first started talking? What were the challenges that you were experiencing that you wanted to get some help with?

Sarah

Well, I’ve been in the same company for four years. And I started as the client services director moved into a CRO role and then moved into the CEO role. So the biggest challenge that I was facing really was internal changing the perception of myself because I’ve moved from being the Sarah all fix it, operational person, there’s a problem, call Sarah, to moving into this more strategic role that was driving the business and leading us forward.

And it was very interesting because externally from a client perspective, they immediately got the change. It was has been quite easy. And you know, they really understood Oh, okay, I know what CEO does, this is what I go to Sarah for. But internally, because I’ve known the same group of people. And for four years, it was very difficult for them to make the switch from being operational to strategic. So that’s really the work that we’ve been doing together.

Gitanjali

And I know when we first talked, there was a little bit of resistance. And sometimes there is when it comes to coaching, tell me a bit more about what the resistance was to actually get an executive coach.

Sarah

Yeah, I mean, my chairman flagged me saying, you know, we need to get you a coach moving into this role. And honestly, I was offended. At first. Yeah, I was really like, I need a coach. I mean, come on. Can’t you see how amazing I am? Clearly, this can’t get any better? I really, did think, you know, how is someone going to come?

Who knows nothing about me nothing about my day, nothing about my company and tells me how I should be improving. And, you know, I really pushed against it first, because I couldn’t see the value of it at all. And especially when he tried to give me his contacts, and it was very much. I’m going to do this and do it my way. And I’m going to go find someone that I connect with, which is when I found you through a friend who recommended you and as soon as I met with you, I suddenly went, Ahh!

Gitanjali

What was it? what was the? Ahh! What took you from who I am? Hi, how dare you? Don’t you know who I think I am? I don’t need a coach. What? Watch switched? What made you say, Ahh! Maybe there is something here?

Sarah

I think it was your energy and insights immediately of I just connected with you because I spoke with a few coaches before you and it was kind of sombre, very kind of old school approach, I would say really, it was very kind of step by step methodical. And what I liked with you is that there was no kind of set agenda.

It wasn’t like this week, we’re going to talk about this, or let’s have a conversation like this, it was kind of like you tell me what your challenges are. And you were really practical in your support with me. So every session, I’ve walked away with practical tools of right, actually, I know you don’t like the word tool?

Love tools, tools in the tool belt, downstream tools, so I walked away with the right, yes, this is really going to support me from the second I leave the meeting. It’s not one of those, you know, we’ve all been coated with seminars and various things that you walk away thinking, right? So I spent a day doing something that I’ve gotten nothing from and all I’ve done is wasted a day.

Whereas you know, I don’t feel that with you. And every session I have I walk away with a notebook full of information, and I sit and read it afterwards and immediately implement it. It’s not something that I leave resting in the corner. It’s something that I immediately go right. challenge me, how am I going to integrate that into my day?

Gitanjali

And what’s changing as a result? What have you noticed that’s different?

Sarah

I think it’s helped me step into my power a lot more. It’s one of those things that I pushed and pushed and pushed and pushed to become a CEO. I became a CEO and went, ah! Everyone’s looking at me, shit, I’m the CEO, like it got a little bit scary, whereas you’ve really helped me to kind of take the time and give myself the space to make the right decisions and not jump onto everyone else’s hamster wheel. Because and this is what’s been quite interesting about how I’ve got to my role as I’ve been in client service my whole career.

And it’s always you have so many different masters, you know, you’ve got clients, you’ve got, you know, internal people, you’ve got bosses, managers, you’re constantly at the beckon call of someone else. And yes, yes, yes, yes, I will do this. And then all of a sudden, I’ve got to a top point where I still have Masters with the board and stuff like that. But actually, I’ve got to change my approach now to be more of support back to the business rather than the kind of answering to others.

And yes, yes, yes. So it’s really given me the understanding of being able to go right, well, here’s my space, here’s what I need to step into. And this is how I need to act. It’s really helped me,

Gitanjali

And what have been some of the results that you’ve seen in terms of your leadership or business decisions that have come from that sense of actually, here’s some space now I’m standing in my power, my role has changed from more of, as you said, at the beginning from operational to a strategic, what’s been some tangible results that have come out of that?

Sarah

Well, in the role of CEO, especially in our organisation, because it’s through the venture, and that means that we’ve got over 100 offices that own us essentially rather than the central team owning them. So it means that I’m on a global stage, and everyone has an opinion, and they will give it to me. I am in a place where people will give me feedback, whether I want it or not.

And so it’s been great, because already people are saying, Wow, Sarah, you know, the transformation of you stepping into this role and being able to support in such a different way. And it says took them some getting used to because it was oh, sorry, can you not come to me with that anymore? Can you go over here? Or can I redirect you this way?

And instead, maybe I can help you with the strategy of this and really use every conversation as an opportunity to step up and go, Well, what’s the CEO approach here and not the COO approach. And you really helped me with that of, you know, every communication overcompensation of how do I want to position myself for this here, and that’s really helped me and I haven’t got it right all the time. You know, but I have made some bad decisions.

But it’s one of these things that I’ve now got myself to the point of going, Okay, that was a bad decision probably shouldn’t have done that. How can I learn? What can I change? How can I adapt? And I’ve really tried to introduce the growth and learning mindset immediately within the business and challenge my team.

Okay, we did something wrong, how are we going to do it right next time, and just really encouraging that we’re running fast, we’re a very entrepreneurial business. So sometimes we’re going to fall down. And that means that Okay, pick yourself back up again, what are we going to learn? And how are we going to adapt?

Gitanjali

And you have such great energy with that, Sarah, and the way that you’ve really, as you said, you’ve got the notebooks full, and you look at them, and you actually look at them afterwards, and you take it on board, and you put it into action straight away.

And that’s been this beautiful momentum to see of the change in the mindset and the tools of how you’re approaching some of these big decisions as CEO, some of the relationship management as well, the stakeholder management multiple, as he said, with 100 offices, you know, there’s a level of influence and sophisticated communication that you’ve developed over the last few months, which has really created that change, right, in terms of how people are seeing you.

And I remember the brand exercise we did really early on about asking people how they experience you and three words that they would use to describe you, which was quite interesting, wasn’t it in terms of things that came back?

Sarah

Very interesting

Gitanjali

Take me to an Aha! Moment, or a moment when you knew the coaching was working, because, you know, sometimes we have them in our sessions like an epiphany, and then oftentimes with clients that will happen in between when you’re in the thick of it. Right? So can you take me to a moment when you knew that the coaching was working?

Sarah

Yeah, I think it was a board call. Where it was a particularly very stressful situation. And I had chairman, all the board directors kind of targeting me coming at me for kind of know what it was now. But I remember thinking, holy shit, this is the moment I’ve got to step into the CEO atmosphere and, and not because it’s the things in your head that we’ve talked about articulated. And when start projecting into the future, maybe this will happen and then this will go wrong.

I’m just giving myself that moment of calm, not answering immediately, giving myself the centre to focus to be able to go, what is the agenda that I have here? And what is it I’m trying to do and how do I really step into that? Then literally, all of them kind of applauded me at the same time after doing it because it was quite aggressive and challenging, all at the same time coming at me and I gave myself the space to answer it in the way I wanted to answer and do it in the way I wanted to do and often said, Well done, you know, because it was a really tough moment and I could have sunk or swim at that moment there.

And I did. And it was because of my coaching that I allowed myself, my inner Piccolo, as you call it to kind of go, what is the right thing to do here? How do I do this as me? How do I not lose sight of myself, but at the same time, elevate myself to the position that I’m leading this conversation rather than it coming to me.

And that was a real strong, one of the strong moves after quite a few, but I think that was one of them that I really went, Oh, okay. And it was a sweaty palm, you know, a dripping thing that no one can see, luckily, because we’re on camera. And I kind of kept myself really composed really together and afterwards, went okay. I did it. Great.

Gitanjali

So tell me a little bit, you’ve spoken a little bit about how we work together, what is it about the way that we work together? And the way that I work that’s helped you really to get those types of results, do you think?

Sarah

I think because it’s not a set program, in terms of like, each week, we will talk about these things, it’s very fluid. So it’s really helpful to me that, you know, we start the session sometimes with you saying, What do you want to get out of today’s session, which is really helpful, because it might be I’ve got specific things going on. And I’m saying, this is a really big challenge for me, how am I going to navigate this, I don’t know what to do. And we’ll spend the time working on it together.

So I walk away feeling really confident and clear about doing that. And other times, it might be more of a wider strategic piece in terms of, I really feel like I’m still not positioned as this or I’m not quite doing this, right. And we’re able to go through it. So I think the flexibility of it, and it’s just so bespoke and tailor-made for every person, that and yeah, it’s just, it’s been great for me because it’s really an I only did it three months initially.

And immediately, I was like, yep, keep going, you know, for me, it’s not even a question that I couldn’t do without, you know, now I really need that time with you to be able to okay, because it’s the only moment I get really to stop and properly reflect, think about these things which I would not carve the time out for myself to do that.

So having to coach you through those moments to be able to say, well, and the amount of times you say to me, will you stop and just accept how great this is, and you know, write it down and capture this moment, you need that, especially in this role you need that those wins. Yeah, you know, it’s really nice that I have those moments that I’ve captured and gone. Okay, life feels like it’s falling apart at the moment for me I know it will pass and look, all these things that we got. So it’s great.

Gitanjali

Exactly. And you have had so many wins, and so much to celebrate, and you work at such a pace, as do almost all of our clients really, that it is hard sometimes to just pause. So having this time together is so powerful. Indeed. What given I’m going back to your original high don’t need a coach, chairman of the board. Who are you? What what’s happened that was unexpected. What surprised you about the coaching?

Sarah

Honestly, I thought it was going to be like therapy. And that’s why I really pushed against it because I haven’t got time for that bad. I don’t I haven’t got time. And I really thought it was going to be some floaty hippie stuff. There wasn’t going to bring anything to my life, just being completely frank with you. But I thought it was. And so sorry what was the question?

Gitanjali

What? What happened? What was unexpected? What was what surprised you about the coaching?

Sarah

It’s the tangible aspects of it. That’s what really surprised me and how immediately useful it is. And you know, as I said, it’s not something that I’m going to look at. And in six months’ time, yeah. Oh, yeah. Remember that one thing, I learned that one time, it’s not about that. It’s kind of the immediacy of it, that you go, right. I’ve learned that I can put it into practice, and it’s really going to change my day. So that was the main thing that surprised me. I wasn’t expecting that

Gitanjali

Has it been because oftentimes people will say, Oh, I’m not sure? And we’ll talk to people in you know, senior leadership roles, and their chairman or whatever will actually say, Oh, I’m not sure you’ve got time, you know, it’s a big commitment to do coaching. Had you got enough space in your diary to do coaching? What are your thoughts on that? In terms of the commitment level?

Sarah

Um, I would actually say it’s a pretty low commitment level, it’s from other things that you have to commit to in a day, this is nothing, you know, like you, you just need to find the time and it’s, yeah, it’s pretty low. And what was interesting is that speaking to people outside of business, friends, family, people like that initially saying, I’m going to get a coach or even now when I say I’ve got a coach, they go, you’ve got a coach, I think, yeah.

What do you need a coach for? You’re the CEO. And it was really interesting that that’s outside of business, friends, family, your husband and wherever is really so as you’re going to let them make you have a coach and make me a coach, you know, and it was really, that kind of response from those people and yet, business or the connections I have in different industries and stuff I’ve said, I’m thinking of getting a coach they’re like, you don’t have a coach yet. Go and get a coach. And it’s just so opposite. And you know, there are people that I know in their 50s and 60s who have said, Oh, I’ve had a coach.

Yeah, for the last 40 years. And I couldn’t go without one. And it’s just really interesting talking to people who are very dynamic leaders that I’m, you know, interested in, like, I follow. And they’re the ones saying to me, get a coach, you know, this will change your perspective. And so it’s very interesting. And I think my key takeaway from that is, just be careful who you take advice from, and my thing in life is I will listen to anyone that’s taking the time to give me advice, because you’re taking the time to give that but you know, you don’t necessarily have to action on it.

I think for me, it was looking at people who I respected and admiring and asking them the question, because it’s not something you start a conversation with ever like, oh, by the way, I’ve got a coach, and people don’t really talk about it, you don’t know. And it wasn’t until I started speaking to people I really respect and saying, you know, what do you think about this? And oh, god, yeah, I’ve had a coach for years.

Gitanjali

Just for Christmas, right? Don’t just get a coach for Christmas. But that that intense time or whatever that short time of transition, it’s actually a partnership of what are you learning at what point because as we say, you know, new level new devil, and we are continually evolving, what do you say to those friends actually out of interest? When they say, Why do you need a coach?

Sarah

Believe it or not, I don’t know everything. I know, I also believe I know everything. And I think that’s the thing. And people laugh at me when I say I’ve moved into this global CEO. And I still feel like I’m on the bottom ladder of my career. Because they know you haven’t seen anything yet. You wait, you know, moving up this ladder.

And there are a lot of people who that concept to them is so alien that you’re talking about your CEO, but I think you just need such growth and adaptable mindset. And this is where it’s really helping me to expand my vision. And it’s this first step for the rest of your life, you know, like, you’ve got to just keep on moving up. To me, it’s really exciting.

Gitanjali

And that’s why I love working with you, Sarah. Because it is this continual, not continuous improvement of like, I need to work on myself, I need to work on this more just that level of excitement and curiosity, as we always talk about to say, Well, what’s next? And where else can we take the company? And where else can I take my leadership?

And where else can we take the board? And what can I do for the team and looking with this level of energy, sort of moving forward? And then and this is I think what you were talking about through our work together is just pausing. And celebrating where you are now because that is the piece that is missing.

And I find that with almost every single client, that energy is wonderful, and it drives you in the business forward. But actually, that pausing is essential to celebrate, right. That’s why it’s the seventh element of High Definition is like, celebrate, lock it in, that is all coming still. But actually, this piece of the puzzle is often missing.

We often talk about being a possiblist so not an optimist or a pessimist. When you think now about where you are, what would you say is possible now that seemed impossible before we began working together.

Sarah

Seems possible, I think a lot of the when I first started because I had to kind of sell the dream to even get this role, I had to get voted in by over 100 people to even get this role. So I was constantly selling the dream selling the vision of this is where I want the company to go, it’s big, and it was bold. And then I got there and thought oh I got to deliver on this now.

And you know, and so now it feels it feels possible. Because I feel it now I’ve given myself the time and the scope and at first I ran way too fast. And you know, and if you everyone was saying to me don’t burn too bright, don’t burn out fast and all these things now thinking oh screw you, you know who you are, I can I’ve got this pace, I can do it.

And I did go way too fast because I felt like I had so much to prove to everyone around me and I was constantly like I’ve got to show them and I’ve spent weeks working onboard reports and reports for everyone really trying to show look what I’m doing.

Whereas now I’ve kind of feel like almost that energy has kind of come back into myself slowed down and go my what are the things I actually need to do to be able to get here and I feel like I’ve become a lot calmer and a lot more logical still keeping my energy because that’s me and it’s never going to change and I still use humour very inappropriately and all those things are not going to go away.

But I think you know, it’s now it’s always given me the power we had those cards that you gave me at the beginning to kind of select where I started where I want to go and cue the card coaching card.

And they were fantastic and that really helped me that there was a lion one or tiger and it really resonated with me of that’s the power I want to emulate but not in a way of a tiger is going to come in eat your face off you know sometimes That’s helpful. But more in a kind of, okay, well, Sarah is in the room now. And she holds a parent, it’s not necessarily about, you know, changing the way you dress or act or anything like that it’s still being done.

And my whole principle has been, I’m going to get there the right way. And then do this by being me. And I’m going to show people, you stay absolutely true to yourself by getting there. And that’s been my measure of success myself. But it’s kind of giving yourself that like, inner power of you know I got this, you know, remain calm, remain confident, you know exactly what you’re talking about, lead forward with courage.

Gitanjali

With courage, not confidence, you know, my role. But it really is that in a piece, and that’s very much the upstream pieces in our work together is the Inside Out experience of how we create our reality versus the other way, tell me a little bit because now we’re moving forward, and you’re a part of the exclusive illuminate leadership circle, which is just ahh!

Love this group of incredible leaders in the world. Tell me a little bit about what that experience is like, because we’ve obviously been continued to have one to one coaching sessions, what’s the benefit that you’re getting from, from that type of interaction on a group level, once a month?

Sarah

It’s been incredible. But for starters, because you’re meeting like-minded people who have the same problems, who understand what you’re going through. And, you know, it’s just, it was great for me to have some of these where we’re very open, and it’s a safe space as well that you can share any of your woes. And you know, it’s not going anywhere, cuz there are people in life that, you know, you don’t really want to be talking about these things to friends, family, or whatever, you don’t really talk about work and such. So it’s quite nice to have a safe group of people that you can say, Oh, God, this has been really challenging for me.

And you have a group of people who are going through very similar things to go, oh, that happened to me. Have you tried this? Or? Or do you know what I did in that situation? Or maybe try this. And it’s been so helpful to A, not feel alone in this environment, because it can feel very lonely, that you’re very on an island, really the one making all the decisions selling on your own. And this has been great to be around these people to go, yeah, I get you. This happened to me. And also for them to be able to share something you said, yes, that happened to me too.

And you have these kinds of me-too movements the whole time that you’re together. And by the end of it, you think, oh, that was great. And it’s just like the pick you up that you needed. It’s kind of like the soul group of everyone understanding each other. And it’s like an unspoken language of the world going through the same stuff.

It’s good to know, it’s not just me, because sometimes you think, like doing all of this wrong, because why is this such a pain for me, and then you meet other people. And you know, we’re all the same handling everywhere, regardless of the company, your position, your role, anything else, it’s happening. So it’s been really valuable to me.

Gitanjali

I love that. You get that sense that I love this word about soul group. Understanding that you’re not going through it alone. And then also, what I see from each of you is when you know, because it’s really that mastermind, isn’t it? It’s like, oh, well, that happened to me. Here’s something that I did, as well as obviously coaching for me as you’re going through the challenges, and then the topics that we look at, you know, whether it’s a failure, or people-pleasing, etc, fulfilment, but also what I love seeing and I’ve seen it in you, and all of the others in the group is when you contribute, like, oh have you tried this is there’s this thing that happens, where you go, Oh, I know, some really great stuff.

When you’re helping someone else through a challenging situation in that particular medium, right? Where they’re experiencing similar challenges. You’re like, Oh, I do know quite a lot. Nothing. Obviously, you know, everything, which is why you didn’t need a coach. But what’s been really beautiful is the contribution piece of it, as well as the community piece of it.

And then the consuming, like, the helpful, you know, I’m going through this challenge. And I love it when you’re celebrating together in the WhatsApp group of things that are happening and I love it. So tell me what if someone is watching this, Sarah, and they’re feeling inspired to get coaching themselves? Or maybe they’re still thinking, Oh, is it for me? What would you say to that person?

Sarah

I’d say, take the leap and do it. You know, because you don’t know anything in life until you try it. And we think it’s one of those things that someone gave me a really great example in another situation this morning.

If you’re an Apple iPhone user, you’re always going to say why androids crap and if your Android you’re going to go on iPhones crap, like you’re never going to know until you try the other operating system and then go actually this really worked for me this changed my life. You just don’t know. So I think my recommendation is to do it. You know, it will not be lost time or lost investment and you really will feel the change quickly.

Gitanjali

Did I hear you say it’s changed your life leading question, aren’t you going to pay me? What prompted me to ask you an actual question? Not a leading question. And it’s just gone?

Oh, I know what would you say to someone? Actually, if it’s not their decision to make? How can they influence the business, to get the business to invest in them? Because it was easy, from your perspective, because the chairman of your board was saying, get a coach, we want to invest in you in that way, how could they get the business to invest in them,

Sarah

I think you’ve got lots of great information on your sites. And I use that even for myself because even though it was yes, go and get a coach, I had to go and select, you know, get the budget in all those kinds of things. So for me, I took lots of really great information from your site and said, This is where I feel I’m really going to benefit from these things that I can learn here.

And this is where I think the return is going to be. And for me, I kind of sold it into the business of, well, if I understand these key coaching metrics, then I can pass it on to my team or I can, you know, support others to also grow and develop in these areas. And there’s been key things that have come out of it that I’ve absolutely got the team doing, and I’ve got them sharing.

So, I think, from a business ROI perspective, if you can talk about how that’s going to change either your position as whatever you might be a manager in your company, or how it’s going to change your leadership style, or how you’re going to bring it back into the business in another way. For me, that’s always a great way to show the business, this is why you’re investing in this particular thing because you’re going to get the return.

Gitanjali

What’s the return? What do you think? How would you quantify it? Because ROI is a big part of what you do as a CEO? What language could they use? What were those coaching metrics? What is it actually that they can say, this is what’s going to happen, either from a relationship perspective, a bottom-line perspective, or whatever it is, what is it that comes into your mind?

Sarah Daniels

I think a relationship perspective is a huge one. Because so much of what we do in any role in any company is, you know, taking people on the bus with you. And it’s about, you know, bringing them to remember the word that you always use, bringing people with you. Erm, but yeah, I think you know, where you can say to the business influencing skills. And I think influencing skills is critical in any business.

And I think that’s a really key point that comes out of this is helping you to navigate up and down, you know, side to side, it’ll help you to really navigate how you better connect with your team members how you influence for your own agenda. So I think is a key point maybe is your own KPIs, you’ve probably got lots of targets against yourself in terms of what you have to deliver, whether it’s financial metrics, operational, whatever it is, be to be able to say this is going to help me to deliver against those metrics, because of these implementing skills.

That’s a really key one. In terms of if you’re in a management position of how you are going to be managing your team more succinctly, or, most importantly, managing up, that’s been a key skill for me for my whole career really, is that it’s always been about managing up. But this and I’m in a particular crunch moment at the moment with the board.

And I think if you are in a position like mine, where you’re working your way into the C suite, or you going above, those managing up skills are really priceless. And it’s something that will help you to navigate the different types of people. And for me you really helped me to learn is like the different brain types, because I’m very much, you know if I have a big idea, some storytellers always have been, you know, and I will tell the story about why something’s important to do.

But then there are people around me who are very operational or data-driven, finance-driven. And I’ve missed the mark with them because they’ve gone great, here’s the fluff now how are you actually going to deliver this.

And so you’ve talked about the full brain walk around, which is really helped me because it means that you can bring everyone with you, regardless of their thought process and how they view and perceive what they’re doing or how they’re going to achieve their agendas. And that’s something that’s also really helped me is looking at other people’s agendas, well, what’s in it for them?

What’s in it, for me, that’s one of the key tools that you’ve given me and because I was very much what’s in it for me, but what’s in it for the company. Whereas I’ve realised, actually, you need to go one step further, what’s in it for the individual that you’re talking to, from an influencing perspective.

So I think that’s a really critical tool that if you’re trying to move up the ladder, or if you’re trying to move your company into a new positioning, or use some form of movements in what you’re doing, this is really important to have those tools to help you understand what’s in it for the individual so that you can move forward.

Gitanjali

I love that so much on influencing really isn’t it and those types of conversations that you’re having and the pausing beforehand and thinking about that without just going into that default behaviour, right because we talk about the brain a lot. I love the brain I love the brain of how you’re wired. Brilliant. Thank you so much. I hope that’s helpful for people who are wanting To get a coach and, you know, maybe their business isn’t investing in them yet, and they can use some of that language themselves.

And then obviously, as you said, there’s stuff on our site. So final question is just take me to the big level, the storytelling level, if you will, in a couple of words, when you go back to the beginning, what’s an adjective or two that you will have described would use to describe where you were, and an adjective or two that you would use to describe where you are now as a result of our coaching together?

Sarah

Well, interestingly, I’d say wilful to begin with and now composed, I really felt I was pushing against something all the time together.
And now I feel like I’m owning my power a lot more and I’m a lot more composed. So I think that’s been a huge growth area for me.

Gitanjali

I love that. From willful to composed Well, it has been my privilege and it continues to be my privilege to guide your wisdom through this journey and see you evolving and enjoying with your wonderful trademark humour, all of the things, the challenges and the celebrations that are occurring and will continue to occur. Thank you so much for taking the time.

I love celebrating with you, Sarah Daniel. It’s been so much fun, and I look forward to many, many more celebrations as well.

Sarah

Thank You